Pay Intake Specialist
Summary
Title:Pay Intake Specialist
ID:1172
Description

Title: Global Compensation, Pay Support, Pay Intake Branch (CGFS/GC/PSP/PI)

Position: Pay Intake Specialist (Payroll Helpdesk)

Department Overview:

Global Compensation Overview: With locations in Charleston, South Carolina and Bangkok, Thailand, Global Compensation manages one of the most complex compensation environments in the world. Global Compensation provides compensation services to U.S. Foreign Service employees, Department of State Civil Service employees and Locally Employed (LE) staff. They provide both American and LE Staff with payroll services for U.S. Agencies Overseas and Annuity pay services for Foreign Service Retirees spanning 180 countries and 140 currencies.
Services include time and attendance, payroll, annuity payments, customer support, withholding, benefits, record keeping and reporting for our employees working domestically and overseas at our Embassies and Missions. Global Compensation’s primary goal is to provide excellent compensation services to its customers. The contractor will perform these services under Kevin Pickering, Pay Support Director
The Bureau of the Comptroller and Global Financial Services (Charleston), under the U.S. Department of State (DoS), has a requirement for a Compensation Technician in the Pay Intake Division. The Pay Intake Branch is the is the main point of entry for all payroll action requests submitted to the American Pay Processing Department by HR bureaus, timekeepers, and posts. Pay Intake is responsible for disseminating all complete and correct Payroll Employee Action Requests (PEARs) and Annuitant Pay Actions (APPLE) received by the department to the team of Compensation Technicians and Analysts for payroll processing.

Minimum/General Requirements:
  • Graduation from a two-year college, including a course of study in business administration, finance, management, accounting, or a related field.
  • Two years’ experience in a related field where the individual was responsible for making frequent decisions. Personnel shall possess superior organizational, oral, and written communication skills. Positions requires knowledge and understanding of the established and standardized bookkeeping and accounting procedures and techniques used in an accounting system, or a segment of an accounting procedures and techniques used in an accounting system, or a segment of an accounting system, where there are few variations in the types of transactions handled. In addition, some jobs at each level may require a basic knowledge and understanding of the terminology, codes, and processes used in an automated accounting system.
  • Knowledge of double entry bookkeeping in performing one or more of the following:
    • Posting actions to journals.
    • Identifying subsidiary accounts affected and debit and credit entries to be made and assigning proper codes.
    • Reviewing computer printouts against manually maintained journals; detecting and correcting erroneous postings, and preparing documents to adjust accounting classifications and other data.
    • Reviews lists of transactions rejected by an automated system, determining reasons for rejections, ad preparing necessary correcting material.
Functional Responsibility:
  • Indexes emails and extracts documents to manage workload using Adobe Acrobat and the American Pay and Annuitant Pay Processing Document Imaging System (DIS). Sends responses using the Pay Intake Email Signature Guide to the sender and managing work in the Pay Intake inbox.
  • Review emails in the designated Intake folder against the Payroll Employee Action Request (PEAR) and the Annuitant Pay Processing LE List to ensure the request meets completeness and correctness requirements. Once validity is confirmed, e-mails will either be indexed to the employee’s box in DIS or sent to the Indexing Review folder for a secondary review.
  • Accurately determine where the correspondence needs to be routed if a request is not processed by American Payroll or Annuitant Payroll.
  • Follow procedure for invalid submission requests.
  • Operate office machines, such as copiers, scanners, fax machines, voice mail systems and computers.Professionally communicate with co-workers, management, and customers (internal/external) via email, IM (instant messaging) and in person.
  • Assist with on-going training for new employees on Pay Intake duties.
  • Assist with the timekeeping folder when requested.
  • Analyzes Payroll Customer Support tickets daily and check for PEAR and APPLE completeness/correctness requirements and either index or route the email to Indexing Review when applicable.
  • Perform electronic filing of time sensitive and information sensitive payroll documents using the American Payroll Document Imaging System and Pay Intake Outlook Mailbox.
  • Perform other payroll project duties as required. Projects include but are not limited to: Scanning Documents for Funds Control or Annuitant Pay Processing, locating effective dates for overpayments, researching in Report. Web
Software Systems Utilized:
GFACS, Report. Web, Microsoft 2007 and 2010, GFS Knowledge Base, GEMS (Government Employee Management System), Excel, DIS (Document Imaging System) and other software systems required to complete the job

Period of Performance:
The contractor is expected to work an 8 hour shift between the hours of 6:15 am - 6:00 pm (Core working hours are 9:00 am to 3:00 pm.) The contractors Work Schedule will be defined based on the work requirements of Global Compensation, Pay Intake Office. The Contractor has a non-compensated, 45-minute lunch Monday through Friday (between the hours of 11:00 am-2:00 pm). This schedule excludes federal holidays observed at the government site. Performance under this task order may require work more than the normal forty-hour work week to include weekends as the workload requires it. Work performed more than forty hours may be scheduled or unscheduled work and must be authorized by your Project Manager and DoS Management.

Security Requirements:
All personnel provided under this task order must be able to either possess or obtain a government security clearance at a “SECRET” level.

Formal Job-Specific Training Requirements:
GFS10 – Reading and Understanding Fiscal Data

Haynes Benefits 
Haynes offers a robust benefits package to include 11 paid Federal Holidays, medical/dental/vision, life insurance, accrued leave, 401K (matching), tuition reimbursement, free professional development & training program with 9000+ courses and much more. We thrive on providing a good work/life balance and in creating an inclusive culture where employees feel valued, appreciated, and are rewarded for top performance! 
 
Haynes, Inc is an Equal Opportunity Employer. We do not discriminate against any employee or applicant for employment because of race, color, religion, gender, national origin, age, marital status, disability, veteran status, sexual orientation, or other protected status in any of the terms or conditions of employment. 

This position is for support of a government contract, which requires that all employees be fully vaccinated for COVID before beginning work or qualify for an exemption. 

 

This opening is closed and is no longer accepting applications
ApplicantStack powered by Swipeclock