Global Financial Services Charleston (GFSC), Resource Management (RM) Bureau of the Department of State (DoS) requires the contractor to provide Administrative support services in the Accounts Receivable Division. Accounts Receivable manages and collects debts owed to the Department of State. These debts include Federal reimbursable and ICASS agreements, repatriation loans, evacuation loans, emergency medical and dietary assistance loans, travel-related employee debts, salary overpayments, annuity overpayments, fiscal irregularities, medical reimbursements, proceeds of sale, and returned checks for passport services.

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Minimum/General Requirements:

Graduation from a Two-Year college, including a course of study in business administration, finance, management, accounting, or a related field and direct experience in providing accounting or financial services and demonstrate superior team leadership skills.

Functional Responsibility:

• Assists with data entry and filing of incoming Debit Voucher Reports from all 17 passport agencies for returned checks

• Updates monthly Agency Reconciliation and Return to Agency Reports using Excel, DARTS, and Fed Debt

• Serves as back-up for posting IPAC Federal receivables, lockbox, and credit card receivables in GFMS

• Performs manual file searches for debtors who are requesting documentation to verify they have a passport debt due to a returned check.

• Imaging items into AR DIS for current processing and retention of official records.

• Researches debit voucher reports received from all passport agencies since 2000 for incorrectly logged data, making general corrections on spread sheets, and reporting errors to portfolio manager so other necessary corrections can be made

• Provide print screens and info to OMA tech writers as requested to assist Comptroller office with debt inquiries.

• Print Bills and Dunning Notices daily.

• Assist account managers with address lookup in LexisNexis and reprint letters as needed.

• Track administrative review/waiver emails from Comptroller’s office until account manager notifies chief that the account has been updated.

• Prepare/update correspondence, installment agreements, decisions memorandums as directed my account managers.

• Answer and log incoming calls to the department and transfer debtors to appropriate account manager.

• Take credit card information and process payments for repatriation loans and passport NSF debts

• Manage suspension database including adding new debts and running weekly report for expiring suspensions to email account managers and track until account manager updates in the system.

• Back up for lockbox processing

• The contractor will perform other miscellaneous office duties as needed.

Software Systems Utilized:

MS Office 2007, GFMS, COAST, GSA

Security Requirements:

All personnel provided under this task order must be able to either possess or obtain a security clearance of “SECRET”, to be issued by Department of State, Diplomatic Security.

Haynes, INC. is an Equal Opportunity Employer. We do not discriminate against any employee or applicant for employment because of race, color, religion, gender, national origin, age, marital status, disability, veteran status, sexual orientation, or other protected status in any of the terms or conditions of employment.

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