Task Title: Global Compensation, Pay Processing, American Pay Processing, (CGFS/GC/PPR/AMP)

Vacant Position: Compensation Technician (Common Pool)

Salary Range:  $37,000 - $41,000/yearly

DoS Manager: Jeff Mounts, Managing Director, Global Compensation, (CGFS/GC)

Task Purpose:

Global Compensation provides compensation services to U.S. Foreign Service employees, Department of State Civil Service employees and Locally Employed (LE) staff. They provide both American and LE Staff payroll services for U.S. Agencies Overseas and Annuity services for Foreign Service Retirees. With locations in Charleston, South Carolina and Bangkok, Thailand, Global Compensation manages one of the most complex compensation environments in the world, providing compensation services in 180 countries and 140 currencies. Services include time and attendance, payroll, annuity payments, customer support, withholding, benefits, record keeping and reporting for our employees working domestically and overseas at our Embassies and Missions. Global Compensation’s primary goal is to provide world-class compensation services to its customers.

The U.S. Department of State (DoS), The Bureau of the Comptroller and Global Financial Services, Charleston has a requirement for a Compensation Technician in the Office of Global Compensation. The Compensation Technician position will be responsible for payroll processing, analysis, auditing and monitoring of payroll in the office of American Pay Processing (CGFS/GC/PPR/AMP). This position reports to Jennifer Pinckney, DoS Manager, American Pay Processing.

American Pay Processing (AMP): Provides compensation services to U.S. Foreign Service, Department of State Civil Service and Foreign Service Retirees. We also provide American payroll services for U.S. Agencies Overseas. AMP manages a diverse Foreign affairs payroll environment, providing our services to our Civil and Senior Executive Service employees domestically, U.S. Foreign Service employees in the U.S., and overseas, and Annuity services to Foreign Service Retirees. Our services include time and attendance, payroll, annuity payments, customer support, withholding, benefits, record keeping and reporting for our employees and Annuitants. The primary goal is to provide world-class compensation services to customers.

Minimum/General Requirements:

• Must have a four-year degree from an accredited university or college in accounting or a related field such as computer science or business administration.

• One year overall relevant professional experience. One (1) year of experience with mainframe, web based or client-server technologies and experience performing business systems analysis. Experience performing technical task and analysis, working independently as part of a team in analysis, design, and development and testing. As part of a team, can perform logical and physical system designs; develop test plans, and other systems documentation. Accounting procedures, policies, and operations experience may be substituted for IT experience.

• Personnel shall possess superior multi-tasking, customer service, analytical, organizational, oral and written communication skills.

• Must have experience processing payroll actions and/or time-and-attendance

• Requires experience with computer-based applications including word-processing, spreadsheets, and database management systems. MS Excel and MS Word experience at an intermediate level is required.

   

  Functional Responsibility:

  The Compensation Technician’s primary responsibilities are T&A reporting (bi-monthly), pay calculation, individual leave accounts, allotments of pay, and other individual pay matters for those paid under local compensation plans at serviced-posts. Specific Duties include, but are not limited to the following:

   

• Responsible for accuracy of calculating and processing Time and Attendance into a various proprietary financial systems, ensuring timeliness and accuracy of information. This includes working accounts by organization or country code by processing a variety of transactions which affect pay, leave, taxes, benefits and other deductions.

• Receive, research, analyze, and process pay actions under the Common Actions such as, but not limited to: Accounting Updates, Awards, COLA (Cost of Living Allowance), Donated Leave, E&L Statements, General Inquiry – Common/Historical, INWS (In Non-Working Status), Leave Adjustments, Overpayment & Underpayment - Common, PCS Renewal/Other, Restored Leave Adjustment, Return of Donated Leave, Salary Adjustment, Service Computation Date Adjustment, Supplemental- Common, T&A Processing & Manual Submission, Year-to-Date Adjustment (YTDA) – Common.

• 19. needed, the following Common Monitoring measures may be required: T&A Adjustment Monitoring, eAwards Letters, Employees Not Paid Report, SCALP Report, Negative Annual Sick Leave Report, Annual Leave Forfeiture, Automated Adjustment Report, T&A Correction Errors by Org Code and Calculations Exception.

• Verifies the validity of personnel actions and personal service contracts/agreements prepared by serviced Embassies, rejecting those who are not properly completed or in accord with existing personnel law, regulation and advises post personnel offices of the deficiencies and corrections needed to effect the action.

• Answers questions from employees regarding payroll matters (pay, deductions and related matters).

• 9198169. analyzes and reconciles reports or accounts, and as necessary, makes adjustments which are largely retroactive in nature. More difficult adjustments may require extensive record searches and involve correction of accounts.

• Perform manual calculations when deemed necessary to verify year-to-date adjustments and corrections when the calculations cannot be performed through the automated payroll system, CAPPS and or other financial systems as required.

• Research, correct and determine the cause of erroneous payments and timely clearing of domestic and overseas T&A rejects.

• Calculating overpayments made due to system deficiencies, preparing proposed repayments schedules, communications those proposals to the employees and entering the collections in accordance with the debt collections of the Federal Government. Overpayments may occur during each bi-weekly pay cycle.

• Prepares reports on various aspects of the payroll cycle, as requested by DoS.

• Performs other payroll duties as assigned.

   

Software Systems Utilized:

CAPPS (Consolidated American Personnel & Payroll System), Report.web, Employee Express, Microsoft Office Suite (Excel, Word, Outlook), Global Foreign Affairs Compensation System (GFACS), GFS Knowledge Base (KB), GEMS (Government Employee Management System), DIS (Document Imaging System & various websites of government agencies (Employee Express, IRS, TSP. Office of Personnel Management) and other software systems required to complete the job.

Period of Performance:

13031. contractor is expected to work an 8 hour shift between the hours of 6:15 am - 6:00 pm (Core working hours are 9:00 am -3:00 pm. Work Schedule will be defined based on the work requirements of Global Compensation. Contractor has a non-compensated, 45-minute lunch Monday through Friday (between the hours of 11-2), excluding federal holidays observed at the government site. Performance under this task order may require work in excess of the normal forty-hour work week to include weekends as the workload requires it. Work performed in excess of 40 hours may be scheduled or unscheduled work and must be authorized by your Project Manager and DoS Management.

Security Requirements:

All personnel provided under this task order must be able to either possess or obtain a government security clearance at a “SECRET” level to be issued by Department of State, Diplomatic Security.

Formal Training Requirements:

• GFS10 - Reading and Understanding Fiscal Data