Compensation Technician - Payroll
Summary
Title:Compensation Technician - Payroll
ID:1022
Description
The U.S. Department of State (DoS), The Bureau of the Comptroller and Global Financial Services, Charleston is seeking a candidate for a Compensation Technician in the Office of Global Compensation in Charleston, SC. The Compensation Technician position will be responsible for payroll processing, analysis, auditing and monitoring of payroll in the office of American Payroll and Pension Operations (CGFS/C/PPR/AMP). 
 
Global Compensation Overview: Global Compensation provides compensation services to U.S. Foreign Service employees, Department of State Civil Service employees and Locally Employed (LE) staff. They provide both American and LE Staff payroll services for U.S. Agencies Overseas and Annuity services for Foreign Service Retirees. 
 
Minimum/General Requirements:
  • Educational requirement should be a four (4) year college degree  or a (2) Year Degree and 2 yeras of relevant financial or payroll experience
  • As part of a team, can perform logical and physical system designs; develop test plans and other systems documentation. Accounting procedures, policies, and operations experience may be substituted for the IT experience
  • This position also requires superb organizational, multi-tasking, customer service, oral and written communication skills.
  • Experience working in high-volume payroll environments is preferred
Functional Responsibility:
  • The Compensation Technician’s primary responsibilities are: Time & Attendance reporting (bi-monthly), pay calculation, individual leave accounts, allotments of pay, and other individual pay matters for those paid under local compensation plans at serviced-posts. 
           Specific Duties include, but are not limited to the following: 

Payroll Technicians primary responsibilityes are T&A reporting, pay calculation, individual leave accounts, allotments of pay, and other individual pay matters for those paid under local compensation plans at serviced-posts.  Specific Duties include, but are not limed to the following:
  • Assists in the training of all new Locally Employed (LE) Payroll employees.
  • Supports and promotes the CGFS quality policy and establishes, maintains and updates required QMS records for all assigned posts (e.g. country specifics).
  • Demonstrates a comprehension of all applicable metrics and their performance measures and status.
  • Participates in the development of QWI, forms, and reference documents within the LE QMS.
  • Adheres to LE policies to ensure that only current and approved QWIs are utilized to conduct LE Payroll functional activities and ensures that nonconformities do not occur in employee’s area of responsibility
  • Proactive in continuously monitoring, developing, documenting, and implementing continuous improvements.
  • Establishes and maintains master payroll records for individual employees in assigned countries in both the Locally Employed Payroll system and the LE Payroll document imaging system (DIS) according to established policies and timetables.
  • In accordance with (IAW)Directorate policies, receives information on employees by various means, verifies authenticity and conformance with local compensation plan guidelines and office functional procedures, performs all necessary calculations, makes adjustments and verifies system acceptance through payroll projections.
  • Ensures effective and timely customer service as well as facilitate vigilant internal controls, each pay period, all documents, actions and adjustments received by the second Tuesday of the current pay period should be successfully processed in both payroll systems IAW Directorate policies.
  • Timely processing (for LE payroll system and DIS) in the proper sequence is essential to the control and integrity of the payroll cycle.
  • Fully utilize the system acceptance process for every applicable transaction. 
  • Tracks incoming Time and Attendance (T&A) for assigned posts and ensures the proper files are successfully monitored, transmitted, uploaded and processed in the Locally Employed Payroll system according to established timelines and requirements.
  • Audits, corrects and maintains report documentation for (T&A) files for assigned posts. Executes audit and correction tasks IAW established timelines and requirements.
  • Contacts posts in order to resolve timeliness and/or content issues regarding missing, late, or inaccurate (T&A) submissions. In these cases, success and extent of resolution is determined by requirements IAW Directorate policies.
  • Required to learn, understand, and operate all Locally Employed Payroll systems, functional procedures and Directorate policies.  Takes initiative to investigate and comprehend post compensation and leave plans and researches plans to resolve concerns.
  • Accurately and timely calculates and processes severance and termination/final payments in accordance with post compensation plans and Directorate policies.
  • Main point of contact with the post payroll and personnel liaison(s) to resolve Locally Employed employee pay/personnel issues.  Timely and completely resolves and responds to internal and external inquiries concerning payroll issues.  Resolutions are prompt, courteous, and complete IAW with Directorate policies.
  • Serves as the department's back-up quality representative by checking out documents from the ISO librarian, ensuring they are updated in accordance to ISO 9001 standards, and checking the documents back in once the documents have been properly updated.
  • Serves as a member of the LE Payroll GFACS team by participating in key GFACS meetings, while working with the GFACS development team to ensure GFACS will meet the requirements of LE Payroll.
Software Systems Utilized:
MicroSoft office, LE Payroll System and CGFS Document Imaging System (DIS), GFACS and Cable Xpress

  
Security Requirements:
All candidates must be able to either possess or obtain a government security clearance at a “SECRET” level to be issued by Department of State, Diplomatic Security.

Salary Range = $32,000 - $37,000

 
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